Privacy policy and GDPR

We care about your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use and protect information about our guests.

Collection of personal data

We collect the following types of personal data:

  • Name

  • Contact details (email address, phone number, address)

  • Payment information

  • Booking details

  • Special requests or needs

Use of personal data

We use your personal data to:

  • Manage and confirm your booking

  • Providing the services you have requested

  • Contact you about your stay

  • Improving our services and offers

  • Meeting legal requirements

  • Protection of personal data

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or manipulation.

Sharing of personal data

We only share your personal data with third-party service providers that are necessary to provide our services, such as payment providers and booking systems. We ensure that these service providers comply with applicable data protection rules.

Your rights

You have the right to:

  • Access the personal data we hold about you

  • Request rectification of inaccurate personal data

  • Request deletion of your personal data

  • Object to the processing of your personal data

  • Request restriction of processing of your personal data

Please contact us at Hotel Hehrne if you have any questions or wish to exercise your rights.

GDPR at Hotel Hehrne

Hotel Hehrne complies with the General Data Protection Regulation (GDPR), the EU's data protection and privacy regulation. Here is an overview of how we handle your personal data under the GDPR.

Data controller

Hotel Hehrne is responsible for the processing of your personal data. If you have any questions about our processing of personal data, please contact us on +46 (0)521-699 65.

Legal basis for processing

We process your personal data based on the following legal grounds:

  • To fulfill our contractual obligations to you

  • To meet statutory obligations

  • To protect your vital interests

  • To meet our legitimate interest to provide and improve our services

  • Storage of personal data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

Data Protection Officer

We have appointed a Data Protection Officer who is responsible for monitoring our compliance with the GDPR and dealing with data protection issues. Please contact us on +46 (0)521-699 65 to reach our Data Protection Officer.

Complaints

If you believe that we have not fulfilled our obligations under the GDPR, you have the right to lodge a complaint with a supervisory authority. In Sweden, this is the Swedish Data Protection Authority.

We care about your privacy and are committed to complying with the GDPR rules to protect your personal data.